Help center

A VPS is generally not provided for free. However, some clients may qualify for a free or discounted VPS if they meet specific requirements such as maintaining a minimum account balance or trading volume. Eligibility conditions may vary and are subject to change.

The maximum leverage depends on the account type, traded instrument, and regulatory requirements. Forex leverage can go up to 1:500, while other assets such as commodities, indices, and cryptocurrencies may have lower leverage due to higher risk exposure.

Yes, internal transfers between your own accounts are supported. These transfers are usually processed instantly and without additional fees. Transfers to third-party accounts are not permitted unless specifically stated.

Client funds are held in segregated accounts and protected using industry-standard security measures. We follow strict AML and security procedures to ensure funds are safeguarded against unauthorized access.

Yes, you can review a Copy Trader’s open positions, historical performance, risk indicators, and trading statistics before you start copying. This transparency helps you make informed investment decisions.

You can reset your password by clicking “Forgot Password” on the login page. Enter your registered email address and follow the instructions sent to your inbox. If you experience any issues, please contact customer support for assistance.